Under Article 91 of the Constitution and Section 3 (1) of the Ombudsman Act, the Ombudsman has the duty to investigate any request or complaint concerning: - Alleged or apparent instances of violations of fundamental rights and freedoms; - Practices and actions by persons and enterprises and other private institutions where such complaints allege that violations of fundamental rights and freedoms have taken places. The Ombudsman Act provides: “fundamental rights and freedoms means any fundamental right or freedom as defined in Chapter 3 of the Namibian Constitution”
Below are examples of resolved human rights violation complaints
In a rather unique complaint, a detainee at the Opuwo Police station approached us, claiming that he was being denied his right to education. The inmate, a registered NAMCOL student stated that he sought permission from the Office of the Station Commander to take his examinations at a local school. The complainant informed us that his request was denied on the basis of him being suspected of a crime.
We approached the Station Commander with the complaint and informed him of the complainant’s right to education, despite being accused of a crime. After our intervention, the Station Commander informed us that he would allocate the complainant a study room and make arrangements for the complainant to be escorted to his examination venue, in order for him to take his exams. The complainant subsequently informed us that the matter was resolved and he was allowed to prepare for and write his exams.